Our hours
Our team is available Monday to Saturday, 7am to 4:30pm. During those hours you can call us at (919) 550-0031 and talk to someone about your heating or air conditioning. We are closed on Sundays, so if something comes up over the weekend, the best plan is to reach out as soon as you can and we will pick it up when we are back.
What if you contact us outside those hours?
Send a message through the contact form and tell us what is going on. Outside our hours, we reply when we are back. A written message is also a good way to give us the full picture, because you can take your time describing what your system has been doing.
What to have ready before you call
You do not need technical terms. A few plain details help us understand the situation faster:
- What the system is doing or not doing, for example no heat, weak airflow or a new noise.
- Whether the problem is with heating, air conditioning or both.
- Roughly how old the equipment is, if you know.
- Your town, so we can confirm we can get to you.
Heating or air conditioning, one call
We handle heating and air conditioning for homes, from repairs to new equipment, so you do not need to work out which kind of help to ask for first. Describe what you are seeing and we will point you to the right help. You can read more on our heating page and our air conditioning page.
Do we come to your area?
We are based in Clayton, NC and serve homes within about 35 miles. That includes nearby towns such as Smithfield, Garner and Selma. If you are not sure whether we cover your address, call with it and we will confirm.
A family business that picks up the phone
We are a family business with 35 years of experience in heating and air. Our approach is simple: listen, explain clearly and give you a straight answer. If you are wondering how pricing works, our post on getting an HVAC quote in Clayton walks through it, and with colder weather here, our winter heating problems guide covers what to watch for.
